We will provide you a free, firm written quotation and mutually agree upon a scope of work prior to beginning our process. We do it the right way. We are active members in national organizations such as the National Fire Protection Association (NFPA), National Associations of Fire Equipment Distributers (NAFED), the National Fire Alarm Association (NFA), and National Fire Sprinkler Associations (NFSA). This means we perform our work to the highest standards in the industry. We are licensed and insured professionals. We are dedicated to your satisfaction. To ensure this; before our technicians leave your work-site they will personally show you the completed work they did and validate your level of satisfaction. In addition, our administrators will call and validate your level of satisfaction. Each of our technicians is highly trained, certified, and fully insured, as well as courteous and professional and proud to be a member of our exceptional team. At Tri State an educated consumer is our best customer and our goal is to deliver the highest quality and be the lowest cost provider. We want you to be confident that the work was performed correctly and at the right price, which in the long run will give you peace of mind and save you money. For our larger and more sophisticated customers with multiple locations, complex systems and unique requirements, we will implement a customized program of reporting and service delivery that will exceed your expectations and eliminate any pain you are currently experiencing with one or multiple vendors.